Frequently Asked Questions

AGE RESTRICTIONS - Are there any age restrictions to get into the exhibit hall?
No one under the age of 18 is allowed in the exhibit hall at any time.

AIRPORT & TRANSPORTATION - What is the closest airport to the convention center and what transportation is available?
The following airport is in close proximity to the Kentucky Exposition Center:

Louisville International Airport      (accross the street) 

Taxis are available at the airport. 

BADGES (exhibitors) – How can I register our booth personnel? How many badges is our company eligible for and what do they give us access to?
NGAUS 2017 registration is now open. Please click here to register.  All passes must be assigned to an individual and are not transferable once the badge has been printed.

Exhibitor Badge Allotments are as follows:
Categories A & B: Two (2) Full Conference Registrations
Categories C & D: One (1) Full Conference Registration

Additional exhibit booth personel badges are available for a fee (pricing can be found in your exhibitor portal) . Each person staffing the booth will be required to have a name badge and will be required to show a government-issued photo ID. For questions regarding registration, please contact the NGAUS registration department at

BUDGET - How do I work with a tight budget?

Always order your services before the discount deadlines.
Consolidate your freight and shrink wrap it to avoid additional material handling charges.
Always bring back up supplies so you don’t have to rent them at a premium at the show.
Some items are more cost effective to bring on your own rather than renting them over and over again at every show. (i.e. power strips, extension cords, artificial plants, waste basket etc.)
Consider the costs of rental displays, carpet and booth furnishing versus shipping and material handling charges for your own display.
Meet your freight target times (if applicable), and instruct your drivers to check in at the marshaling yard before the deadline time noted in the service manual to avoid additional surcharges.
For larger booths - ship hanging signs and carpet in advance to allow for straight-time installation when possible.

CONFERENCE SCHEDULE - Where can I find a schedule of events?
The schedule of events will become available July 2017.

CONTACTS - Who are my key contacts as an exhibitor?
A list of Key Contacts is available here.

COSTS - What other costs can I expect in addition to my booth space

Most Exhibitors will incur/need:
Material Handling/Drayage charges
Shipping charges
Booth furniture (i.e. draped tables, chairs, etc. in addition to what is automatically provided)

If applicable:
Electric/Phone/internet connection

Detailed prices are available in your Exhibitor Service Manual.

DEADLINES – What deadlines do I need to keep in mind as an exhibitor?
Most deadlines fall within 30-40 days of the exposition. Details are available here.

DEMOGRAPHICS – What is the demographic breakdown of attendees?
More than 2,000 qualified attendees are expected at this event.  Please contact our Exhibit Sales Team for more information on attendee demographics.

DRESS CODE - What is the dress code for booth personnel?
Business professional is always welcome, but khakis and company logo polo-shirts are acceptable as well.

EXHIBITOR LIST - Who is exhibiting this year?
Please visit our website to see a current list of exhibitors and an interactive floor plan.

EXHIBITOR SERVICE MANUAL – Where can I access the exhibitor service manual?
The Exhibitor Service Manual is available here.

EXPOSITION SCHEDULE– What are this year’s move-in, move-out and show hours?
The Exhibit Hall Schedule is available here.

HOTEL RESERVATIONS - How can I make hotel reservations? What are cut-off dates and what are the rates? 
Official Housing for Exhibitors is available inside the Exhibitor Portal. Please direct any questions to the NGAUS housing department at 703-449-6418 or

PHOTOGRAPHY - What is the photography/videography policy at NGAUS?

Photography/videography of the conference proceedings is prohibited.

Exhibit personnel may photograph and/or videotape only their personnel and equipment within the confines of their booth.

Failure to comply with this policy shall result in confiscation of devices or material and administrative action under applicable government guidelines.

Attendees understand that NGAUS and its authorized representatives (Show Management) may conduct interviews and may take photographs and/or videotape in any part of the NGAUS conference and exhibit hall. These photographs, videos and recordings are for use by Show Management in publications or other media material produced for the purposes of conference promotion including, but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc. Attendees' and exhibitors' registration grants Show Management permission and consent for use of this photography and video.

SHUTTLE BUSES - Is there shuttle bus service available to the convention center?
There will be no shuttle service between the airport and the hotel.

For questions, please contact:

Chelsea Lear
Exhibit Management
Phone: 571-445-6421