Virtual FAQs

When will virtual exhibits be held?
  • Virtual ACSM exhibits are open from April 30 - May 2, 2021.

What are the exhibit hours?
  • The exhibit hall is open for the entirety of the event. We strongly suggest staffing your booth during and in-between programming, and especially for the unopposed exhibiting hours:

    • April 30: 2pm - 2:45pm; 4pm - 4:30pm

    • May 1: 12:30 - 1:15pm; 3:30pm - 4:15pm

    • May 2: 12:45pm - 1:30pm; 3pm - 3:30pm

What time zone is the VACSM's programming taking place?
  • Eastern Standard Time​

Is there a preview of the virtual booth and platform?
  • Please view the Exhibit Booth Demo here.*

  • Please view the Virtual Platform Preview and Navigation Demo here.*

    *All content in demos is subject to change. 
My company paid to exhibit at the 2021 live meeting. What are my refund and reallocation options for live event funds?
When must the disbursement form be submitted for 2021 live meeting exhibitors?
What is the cost for additional exhibit-only passes?
  • $30/pass. Exhibitors can purchase a full conference badge for $250. 

How long will exhibit hall content be available on the platform?
  • Content will be available 3 months post-show, and is customizable throughout that time period.

What metrics do exhibitors receive from their booths?
  • Daily reports will include the number of attendees who visited, the number of interactions with features within the booth, and a list of names of attendees that visited (allows exhibitors to reach out to them in the following days of the conference). Post-show report will be a more detailed breakdown of what each attendee, that visited the booth, interacted with. Email addresses will not be provided post-show, so it is important to ask for this information when networking.

What does networking inside the booth look like? Will exhibitors know when they have a visitor in their booth?
  • ​Attendees will have the ability to text chat, video chat, or phone call within the booth. No extra outside software is required for visitors. These features are built into the platform. 

  • Exhibitors will be able to see who is in their booth at any time. They will not be notified when someone opens the chat window or interacts with the content within the booth, but if an attendee sends a message and the exhibitor has the ACSM virtual conference center open the chat window will pop up on their screen and a ping will alert them of the incoming chat message. These alerts are only in the virtual conference center, no email alerts are sent for chat messages.

What browser should exhibitors use for accessing the platform?
  • Please use Google Chrome.

How will I upload my virtual booth profile content?
  • Scarritt Group, our platform provider, will reach out to you once your company is contracted to exhibit. They will handle the booth information upload.

Who are the primary exhibiting contacts for the Virtual ACSM?
  • Exhibits:
    Craig Baker (Companies A-L)
    Director of Sales, Healthcare Sector

    Jazelle Taylor (Companies M-Z)
    Sales Account Manager, Healthcare Sector

  • Operations & Sponsorships
    Shirley Harris, CEM
    Senior Manager, Exposition Operations


    (703) 631-6200 | acogexhibits@spargoinc.com

Can you tell me more about the Digital Event Bag?
  • Here’s the Digital Event Bag Demo to give you a better idea of how this works and what the various options look like.  The specs we’re working with for the event bag are as follows:

    Logo Image: 140px wide by 90px height

         •    Main Placement Image: 540px wide by 396px height (your file, if smaller than this can be stretched to fit the bag insert “tile”.)

         •    File Format: .jpg on .png

         •    Color Profile: RGB

  • Exhibitors are allowed 1 insert each. The event bag is active for the duration of the conference and throughout the 90 days after. 

  • Exhibitors will be provided metrics on page views and website visits if entered through their insert card. 

Is there an expected number of attendees for the virtual format?
  • Approximately 4,000 attendees are expected.

In the standard exhibit booth, will the interaction only occur if an attendee proactively “visits” our booth?
  • Sponsors will have the ability to one-on-one chat with anyone in the platform, that person does not have to be in their booth to interact. They will be able to see who is currently in their booth at all times.

Will an attendee have to proactively search for the product category or our specific name to locate us?
  • Yes, or just see your booth icon “tile” and proceed. Exhibitor tiles are listed alphabetically. ACOG will be promoting the industry portion of the event to ensure attendees recognize the educational value of our industry partners and their current innovations in Women’s Health.

When an attendee visits our booth page, are we able to text/chat with them, or must they initiate?
  • Please view the Exhibit Booth Demo here.*

  • Please view the Virtual Platform Preview and Navigation Demo here.*

    *All content in demos is subject to change. 
Is there a way to see/record contact information of the attendee if they visit our booth page, but we don’t “speak” with them?
  • The metrics will indicate traffic to your booth however in order to obtain their contact information, the attendee must provide their e-mail for the exhibitor to follow up with them.

How can attendees access the online content for three months after the show?
  • The platform is accessible to the registrants for the three months following the meeting and since CME is attained, many will come back for updates and more education they may have missed during the core days.

Can any exhibitor download/view content from another exhibitor’s page without them knowing?
  • Yes. This is much like the live meeting experience and is unavoidable.

Can I link directly to my own custom booth and sidestep the Scarritt Group virtual booth?
  • Yes, Exhibitors will be able to link out to their own custom virtual booth by providing the URL.

Will metrics be captured for those who click on an exhibitor tile within our booth?
  • Metrics will be captured for who entered the booth and what they interacted with while in the booth (videos, posters, kiosks, clicking the top toolbar icons)

What if we need a readily available ISI placement that one of the clickable assets won’t satisfy?
  • Please see the document here.

Within the virtual booth setup, what level of text is capable of being added to satisfy regulatory requirements in terms of illustrating safety information?
  • Please see the document here

What is the deadline for signing up for a virtual booth?
  • You may purchase a virtual booth through April 16, however we’re asking for all applications to be submitted by March 31 if at all possible. ACOG is trying to get an extension on this date.

How/when do we upload our information into the virtual platform?
  • Scarritt (the platform provider) will send exhibitors a form and instructions on how to upload their booth information to the Scarritt portal after they have contracted for a virtual booth.

Can social media account information be incorporated into virtual booth?
  • A Twitter icon is incorporated into the top toolbar if they would like to use it. All other social media accounts will need to be linked to one of their content screens.

How will exhibitors receive attendee contact information?
  • Attendee email addresses and phone numbers will not be provided to exhibitors (Privacy Guidelines with ACOG). This information will need to be gathered solely through networking.

Daily reports will include the number of attendees who visited, the number of interactions with features within the booth, and a list of names of attendees that visited (allows exhibitors to reach out to them in the following days of the conference). A post-show report will be a more detailed breakdown of what each attendee, that visited the booth, interacted with. Email addresses will not be provided post-show, so it is important to ask for this information when networking.