As the department that provides the customer service, the technical service department shoulders the responsibility of providing high-quality services for customers. According to the regions, we have US headquarters, Suzhou manufacturing center, Europe office and Chengdu office to achieve full coverage of nearly 300 users worldwide. With all the necessary certifications and efficient logistics, we can provide support quickly and easily to our target countries.
Learn MoreOur headquarters is assigned to professional engineers in each office according to the user's situation to ensure the standardization of service operations and the quality of services. Detailed records of the service process, establishment of user files, regular analysis of the use and maintenance of user equipment and development of feasible service methods and service items are guaranteed.
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