InterTalk  

125 Joseph Zatzman Drive
Dartmouth,  NS  B3B 1W1

Canada
https://www.intertalksystems.com
  • Booth: 1410

InterTalk™ specializes in the design, development and delivery of critical information systems for public safety, transportation, government, and critical infrastructure markets. Our leading product, InterTalk™, is an exact-fit dispatch console capable of integrating voice and data communications from a wide range of sources including analog and digital radio systems, traditional telephony, and VoIP channels. For more information, visit us at www.intertalksystems.com


 Products

  • InterTalk Integrated Dispatch and Control Console
    InterTalk is an IP-based console connecting communications between agencies. InterTalk interfaces with all types of legacy analog radio, digital radio, telephone network, intercoms, and IP-based assets, providing an exact-fit solution for the end user....

  • The InterTalk Integrated Dispatch and Control Console sits at the core of your dispatch operation and easily directs all facets of your control, communications and intelligence infrastructure at a single point of contact. Whether it is police, fire, ambulance, transportation, electric utility or others, InterTalk allows effortless communication across diverse networks.

    InterTalk’s proven track record for mission-critical communications control operations with standards-based architecture makes it the choice for agencies that require a highly cost-effective method of integrating different voice and data communications.

    InterTalk’s commitment to open standards and our philosophy of developing flexible, exact-fit, off-the-shelf platform solutions gives us the ability to stay ahead of rapidly changing communications control needs, so your agency can focus on the critical tasks at hand.

    TRUE COMPATABILITY & INTEGRATION

    InterTalk is an IP-based console that is able to interface with all types of legacy analog radio, digital P25 radio, telephone network, intercom, and data applications, providing an integrated, seamless dispatch experience for the end user. Because InterTalk is manufactured with COTS equipment, there is no need to worry about replacing proprietary technology down the road.

    SUPERIOR ARCHITECTURE

    InterTalk’s superior architecture and resource management capabilities are industry-leading. InterTalk utilizes a scalable core that can support any number of end-points and console positions, resulting in InterTalk’s ability to interface with other systems. Simply add Computer-Aided Dispatch (CAD) or Geographical Information Systems (GIS) to InterTalk for a unified system at your fingertips. Because InterTalk is a fully-scalable architecture, the number of console positions can grow along with your agency.

    COMPREHENSIVE REDUNDANCY

    InterTalk Critical Information Systems are equipped with at least two InterTalk Logistics Supervisors (ILS) to ensure hot standby redundancy. ILS units load share across your network and provide complete redundancy should an ILS fail, ensuring there is never a gap in your critical communications network if the unforeseen occurs.

    CUSTOMIZE YOUR EXPERIENCE

    InterTalk boasts a fully configurable graphical user interface (GUI). Because every user has different preferences, we have ensured key aspects of the GUI can be tailored to personal preferences, including font (style, size, color), screen (color, buttons, borders), and module sizing and placement on the screen. With unparalleled flexibility, InterTalk’s GUI integrity is maintained with both touchscreen and point-and-click displays.

    TRULY INTEGRATED VOTER & LOGGING RECORDER

    InterTalk Systems offer the industry’s only truly integrated voter and logging recorder solution, with our Transcript product. True integration comes from the fact that our voter and logging recorder software is built right into our system, an industry first and only. There is no external voter or logging hardware required aside from the InterTalk System itself, saving your agency money and headaches down the road. Future software upgrades are simply installed on your system, no hardware replacement and re-installation or configuration needed. As your agency grows, simply add more archiving space with a COTS harddrive, it’s that easy.

  • Transcript Archival Logging Recorder
    The Transcript™ Archival Logging Recorder system is a full-featured web-based app available to be integrated into your existing InterTalk™ Console, or as a standalone logging solution for all your agency's mission-critical communications....

  • Transcript™ is InterTalk’s™ Archival Logging Recorder system. This full-featured web-based application is available to be integrated into your existing InterTalk™ Critical Information Systems, or as a standalone solution for your mission-critical agency.

    SEAMLESS MULTI-SOURCE RECORDING

    Transcript™ logs all of your valuable voice, text, photos, and videos. Every single talkgroup, radio, intercom, and telephone call can be recorded and archived with Transcript™. As InterTalk develops new technology and features, Transcript™ can be easily updated, saving your agency money on costly hardware upgrades.

    BUILT-IN BACKUP & REDUNDANCY

    All audio that enters Transcript™ can be backed up to any removable media format, including USB thumb drive, external USB drive, NAS, CD, DVD, or Blu-ray. The amount of audio that can be kept is only limited by your harddrive storage space. Because Transcript™ does not do simple "track recording", it does not record unneeded silence during incoming/outgoing audio transmissions, saving you time and ensuring you only get the audio you need to hear.

    The data that enters Transcript™ cannot be removed, modified, redacted, or hidden, ensuring that an auditable and legal chain of evidence is maintained. Transcript will maintain recordings for one (1) year by default, and automatically overwrites audio files older than 365 days with newer files, resulting in a one year "sliding window" of audio recordings. Audio recordings that must be kept on record can be tagged as "Yellow tape", ensuring it will not be deleted after one year.

    The Transcript™ Archival Logging Recorder runs on a standard server computer with RAID disk drives, preventing the loss of any recordings should the unforeseen occur. The RAID provides a pluggable replacement for a failed disk drive without removing the logging recorder from service. Transcript's RAID array works in the background to automatically rebuild data to the new replacement drive, while the server continues to run the logging recorder.

    ROBUST TAGGING & SEARCHING

    Transcript’s™ archives can be tagged with the call source, operator identity, date, and other event details. This allows for easy "live-filtered" search and retrieval, and audio or text-based notes to be attached to the event log, providing further clarity and communication within your agency.

    EASY AUDIO CONTROL

    Transcript's™ playback controls are designed with the end-user in mind. Transcript can play, pause, fast forward, and rewind audio tracks, and is capable of nudging audio backward and forward, and playing tracks at faster or slower speeds. Transcript™ also offers a repeat function, allowing specifically-selected sections of audio tracks to be played repeatedly.

    Transcript™ also offers a coarse and fine time indicator, and the Analyst console can display up to 8 separate audio streams on the GUI. Audio records can be retrieved by searching meta-tags associated with each audio file/stream, whether it is the date or time of the audio recording, or a CAD-assigned reference number.

    SYSADMIN CONSOLE

    Transcript's™ SysAdmin Console allows technicians to configure external interfaces, set Transcript™ IP addresses, run internal tests, view call volume metrics and system status conditions, set user credentials and privileges, start and stop individual Transcript Servers, and conduct additional SysAdmin duties. Transcript's™ SysAdmin Console can be remotely accessed using SSH with appropriate Administrative credentials.

    TRANSCRIPT WAS DESIGNED FOR:

    • Public Safety agencies (Police, Fire, Medical)
    • Utility companies (Electric, Hydro)
    • Government applications (Military, Forestry)
    • Transportation enterprises (Railway, Aviation, Marine, Logistics)
  • Citadel Base Station Controller
    InterTalk’s Citadel Base Station Controller can construct nearly any type of voice or data radio network, as it converts any audio from conventional radio or phone and sends it to your console system(s) and radio sites at your agency, and vice versa....

  • The Citadel Base Station Controller serves as the connection between non-IP radios and your network. InterTalk’s Citadel Base Station Controller can be used to construct nearly any type of voice or data radio network, as it converts any audio from conventional radio or phone and sends it to your console system(s) and radio sites at your agency, and vice versa. Small and mighty, with powerful voice and audio handling, the Citadel Base Station Controller can be customized to meet your exact communications requirements in the field.

    Product Specs: 

    12 General Purpose Inputs (Alarms)

    12 Outputs (Controls)

    3W Power Dissipation

    Supports MDC-1200, G-Star™, Fleetsync™ signalling

    Supports tone remote control, analog paging tones, Selcall, CTCSS/DCS, FFSK/GMSK, PSK

    COR Input

    Tone, serial, local, or relay radio control

    DTMF Tone Call-In

    Ethernet for connection to consoles

    Audio interface to radios, phone, voters, and other audio sources

    In-Cabinet Repeater

    Serial port for RS-232 data

    Functions in -40F to +149F (-40C to +60C) temperature environments

    RSSI Indicator

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