The screen capture is essential. It is the only way to see what’s going on. It’s time to add evidence capture.
The responsibility of the public safety sector has steadily increased year after year. Implementing a screen recording solution to capture the activity on agents’ desktops and synchronize with their conversations and actions is suddenly very applicable to the Public Safety world. In this way, it’s possible to reconstruct the actions that were taken and resolve incidents by replaying the exact recorded scenario.