Hamilton NG911, Inc.  

Aurora,  NE 
United States
  • Booth: 1845

Hamilton NG911 provides reliable and innovative Next Generation 9-1-1 core services utilizing a robust infrastructure and experience in mission critical IT service and support solutions. Hamilton is dedicated to helping public safety officials deliver a 9-1-1 service that allows emergency communications networks to accommodate modern communication mediums.

 Press Releases

  • October 16th, 2017, Aurora, Neb. - Hamilton Telecommunications, a national leader in the telecommunications and technology industry, announced today that Toni Dunne has joined the company in a newly created position, as NG911 National Account Manager. Following the incorporation of its newest business line, Hamilton NG911, Dunne will oversee the business development and strategic account management opportunities surrounding the emerging Next Generation 911 market.  

    “We are thrilled to have Toni Dunne join our NG911 team,” said John Nelson, CEO of Hamilton Telecommunications. “She has demonstrated outstanding leadership in this area throughout her career and she shares our vision for innovation, growth and an extraordinary customer experience.” 

    In this role, Dunne will be involved with executing corporate sales and marketing strategies; organizing and leading sales and marketing programs; and cultivating strategic relationships with businesses and organizations. “Hamilton is committed to providing services that allow all individuals to communicate.” Nelson said. “Ms. Dunne’s experience in both the Telecommunications Relay and 9-1-1 Industry aligns with this objective.” Dunne joins Hamilton with over 27 years of experience working in the public safety industry. Her experience includes ten years as the Accessibility and Training Program Manager for the Texas Commission on State Emergency Communications; PSAP Relations Specialist; Manager in the Government and Regulatory Affairs; as well as an External Affairs Division and Marketing Analyst for a private communications company

    Ms. Dunne is the current Chair of International Relations for NENA and serves on many other industry-related committees. She has served as the Southeast Regional Director of the National Emergency Number Association (NENA), and is a past president of the Texas NENA Chapter, as well as the Texas Association of Public Safety Communication Officials (APCO) Chapter. She served on the Federal Communications Commission (FCC) Emergency Access Advisory Committee, and was the co-chair of the FCC Disability Advisory Committee’s (DAC) Emergency Communications Subcommittee.

    About Hamilton NG911
    Hamilton NG911, Inc. (HNG) is the newest Hamilton business line and was created to allow the company to begin seeking and responding to business opportunities in the 911 emergency communications marketplace.  Hamilton’s broad range of experience and robust telecommunications infrastructure make Hamilton a leading organization for delivering this critical service.

    About Hamilton Telecommunications
    Hamilton Telecommunications is a diversified communications and technology services provider based in Aurora, Neb.  Founded in 1901 as an independent local exchange carrier in central Nebraska, today Hamilton Telecommunications encompasses eight primary company divisions that allow Hamilton to operate on a local, regional and national basis as one of the leading independent communications companies in the U.S.  Hamilton offers a wide variety of telecommunications and technology services including contracted Traditional Relay and Captioned Telephone services through multiple state contracts, and is a provider of Internet-based Captioned Telephone services nationwide. For more information, visit: www.HamiltonTel.com or www.HamiltonNG911.com


  • TextConnect
    An innovative emergency technology supporting SMS messages to PSAPs via voice relay, connecting millions of individuals currently without text to 9-1-1 service....

  • Widespread reliance on texting has made access to emergency services via text a modern necessity. Until Text to 9-1-1 is implemented universally, millions of people are without the ability to report an emergency to 9-1-1 through a text message. Additionally, individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking still do not have an up-to-date avenue to access 9-1-1.

    TextConnect fills these gaps and connects the public to this life-changing solution!

    Here’s what the process looks like:

    • A simple text requesting help is sent from 9-1-1 from a mobile device.
    • The Communication Assistant (CA) receives and voices the emergency text.
    • A PSAP operator listens to the voiced text, responds through the CA, identifies location and dispatches first responders in a matter of seconds.

    Ask to see our demo today!