Zetron, Inc.  

Redmond,  WA 
United States
  • Booth: 915

Zetron has been designing and manufacturing mission-critical integrated communications systems since 1980. Zetron’s integrated solutions combine IP-based dispatch, NG9-1-1 call-taking, voice logging, IP fire station alerting, CAD, mapping, and AVL systems. They are expandable, interoperable, and able to support remote and geo-diverse operations. Zetron backs its products with outstanding, reliable services. Zetron has installed thousands of systems and over 25,000 console positions worldwide.


  • Zetron's MAX Call-Taking
    MAX Call-Taking can be configured to meet your agency’s specific needs ―from unique screens layouts to specialized call handling. MAX Call-Taking also meets i3 standards, is fully redundant, and provides integrated text- to 9-1-1....

  • MAX Call Taking is a 9-1-1 call taking solution designed to give the telecommunicator the tools they need to increase efficiency and minimize distractions. It provides the solid reliability for which Zetron is known in an end-to-end Next-Generation 9-1-1 call handling solution built with scalability and redundancy at it’s core.  It offers a full range of features and functionality that are important to Emergency Call Centers (ECC) and employs the latest standards-based IP protocols and IT best practices.   The intelligent user interface (UI) is expressly designed to streamline and simplify tasks, reduce distractions and fatigue while improving efficiency.   The system comes with built-in interfaces and shared components with other Zetron solutions such as MAX CAD/GIS, MAX Dispatch, and MAX Fire Station Alerting creating an integrated command & control suite.