Zetron, Inc.  

MAX Dispatch gives you solid reliability and performance in a breakthrough, IP-based dispatch console system. Its Intelligent UI selectively displays important information, which reduces information overload and allows dispatchers to focus on the incident at hand. MAX Dispatch integrates a full range of tools and resources into a single console system and presents them to the dispatcher through the UI. This gives your dispatchers instant access to the information they need from a single, centralized point. MAX Dispatch can be set up to display information pertinent to an incident only when it’s needed. And its IP functionality not only eliminates the need for costly leased lines, but supports mobile, remote, and geographically diverse operations.

MAX Dispatch is built to not only support your current operations, but to adapt as your operations change over time.

Its compatibility with most radio interfaces and major radio manufacturers’ equipment makes MAX Dispatch one of the most interoperable systems available.

Acom’s end-to-end digital architecture integrates voice (radio and telephone), data, paging and video transmitted over a LAN or a Web browser to provide unmatched flexibility and ease of use. Operating on a local-area or wide-area backbone, a single Acom switch can support large-capacity, region-wide or country-wide dispatch systems.

Acom’s high degree of interoperability supports communications across a wide spectrum of radio bands and dissimilar communications interfaces, including P25, DMR, iDEN^®, TETRA, EDACS^®, SMARTNET^®, SmartZone^®, MPT 1327 and LTR^®. This ensures that agencies with diverse radio equipment can communicate.

Acom offers a feature-rich telephony communications package. This includes functionality that integrates with standard analog subscriber and exchange ports as well as ETSI ISDN and E1 QSig.

MAX Call Taking is a 9-1-1 call taking solution designed to give the telecommunicator the tools they need to increase efficiency and minimize distractions. It provides the solid reliability for which Zetron is known in an end-to-end Next-Generation 9-1-1 call handling solution built with scalability and redundancy at it’s core.  It offers a full range of features and functionality that are important to Emergency Call Centers (ECC) and employs the latest standards-based IP protocols and IT best practices.   The intelligent user interface (UI) is expressly designed to streamline and simplify tasks, reduce distractions and fatigue while improving efficiency.   The system comes with built-in interfaces and shared components with other Zetron solutions such as MAX CAD/GIS, MAX Dispatch, and MAX Fire Station Alerting creating an integrated command & control suite. 

Zetron’s MAX Fire Station Alerting is a purpose-built system designed to integrate with standard CAD systems delivered as a simple solution allowing dispatching from a central site.  The system allows activation of the station alerting system to turn on lights, open doors, turn on fans, turn off stove, connect to a PA for alert tones and dispatcher voice, and sense other inputs (monitor station equipment and tire switches).  It includes built-in interfaces and shared components with MAX solutions such as MAX Call Taking, MAX CAD/GIS and MAX Dispatch creating an integrated command & control suite. With MAX Fire Station Alerting, you are buying more than an alerting system.

Fire Station Alerting requires a coordinated approach to communications. From notification alerts and voice announcements, to automatic door and fire station sensor activation, keeping everything in sync is critical to first responders receiving the most efficient response plan. Built on the same platform as MAX Dispatch, MAX Fire Station Alerting delivers a complete and effective alerting solution and information flow from command and control.