From Symptom Checker to API – Infermedica develops AI tools for triage and preliminary medical diagnosis.
Infermedica tackles the problem of inappropriate use of medical services and misdiagnosis, providing insurance companies, hospitals, and health systems with a set of advanced preliminary diagnosis and triage tools – Symptom Checker, Call Center Triage, Emergency Room Triage, and Infermedica API.
Founded in 2012 by a team of engineers, data scientists, and physicians, Infermedica develops its diagnostic engine to collect intake data, check symptoms, and guide patients to the right care. The technology can also detect emergencies and support healthcare professionals by giving them early access to health information and recommendations.
“The broader goal is to improve customers’ performance, increase healthcare accessibility, and reduce costs. To date, our tools have been used by over 5 million users worldwide, and we are working with more than 50 companies, including Allianz Worldwide Partners, Microsoft, Global Excel, Médis, PZU Zdrowie, or Everyday Health,” says Piotr Orzechowski, Infermedica’s CEO.
The company uses artificial intelligence and machine learning to assess symptoms and find patterns in data. Thanks to algorithms, Infermedica gets smarter over time. Additionally, the team of physicians verifies every piece of information that is added to the medical database to ensure that patients get safe and reliable recommendations. To date, physicians involved in the project have spent over 30,000 hours on reviews.
Infermedica’s core product is the symptom checker, which allows patients to take part in a preliminary diagnostic interview. The AI suggests the most suitable action to take in a given case. Depending on the severity of the symptoms, the recommendation might be to see or call a doctor, self-care treatment, or a visit to an emergency department. Infermedica assists patients in making the best decisions regarding their symptoms, and at the same time allows healthcare companies to save money by making sure patients use the right services to treat their health issues.
To learn more about the company and its products, visit infermedica.com. You can also check out Symptomate, a showcase application available for free use on both mobile and web at symptomate.com.