Relay Robotics, Inc.  

Campbell,  CA 
United States
https://www.relayrobotics.com/

Profile

Relay delivery robots are currently deployed at major hotels in the United States such as Marriott, Hilton, Westin, Mandarin Oriental, Holiday Inn, and Radisson. Relay robots are available via a monthly subscription — RaaS (Robots as a Service). Relay’s Rapid-Install™ trains and activates a robot within hours of arrival at a location so they can navigate the entire property and seamlessly ride elevators. Customers can name their robot and create a customized “wrap” to give it a unique character and harmonize it with their brand.

Relay Robotics is a leading supplier of simple, sophisticated, autonomous service robots that work with humans safely, securely, reliably, and contact-free. Relay Robotics has been a technology leader in robotics since 2013 and holds 10 U.S. patents. Relay’s robots complement staff across hospitality, healthcare, and commercial real estate. They have completed more than 1,000,000 deliveries worldwide. For more information, visit relayrobotics.com


 Press Releases

  • RelayRx combines larger payload to deliver wide variety of hospital itemsv(e.g. lab specimens, medications, equipment) plus “chain of custody”security and enhanced navigation for safe travel in busy hospital spaces.

    June 12, 2023 (Baltimore, MD and Campbell, CA). Relay Robotics, Inc., a leading manufacturer of autonomous service robots to the healthcare industry, introduced its newest hospital robot, RelayRx, today at the American Society of Health-System Pharmacists (ASHP) Summer Meetings & Exhibition (BOOTH 411). Relay delivery robots have been deployed at 15+ hospital systems over the past five years. RelayRx delivers twice the capacity (10 gallons, 41 liters) of earlier models, with an expanded 8” touchscreen.

    This announcement of RelayRx comes at a key economic time in healthcare. Over 100,000 registered nurses have left the workforce in the last two years according to the American Hospital Association. Moreover, a recent PBS NewsHour story reported that in the next two years, there will be a shortage of 450,000 bedside nurses in the U.S.

    “RelayRx for hospitals brings urgent relief to nurses, pharmacy techs, and hospital staff,” said Michael O’Donnell, Chairman and CEO, Relay Robotics. “They are our heroes today and we need to provide them all the tools that technology and innovation provide so they can spend more time with patients.”

    Relay robots are used daily at leading hospitals worldwide, including Beth Israel Deaconess Medical Center, CHU Sainte-Justine, El Camino Hospital, Hutchinson Health, MedStar Georgetown University Hospital, University of California, San Diego, and Yale NewHaven Health Lawrence + Memorial. Hospitals use Relay robots to make deliveries from every department including pharmacies and labs to every corner of their facility, quickly and efficiently. RelayRx is effectively another “transport system” for these hospitals.

    “Before our Relay robot, we had to stop and make hard decisions. Do I transport these specimens now to the lab myself, or do I help this patient? I have three patients in line, but there are three stat samples. Which do I do first? Now it’s very simple, we just send our robot,” said Jamie Schmidt, Lab Supervisor, Hutchinson Health, Hutchinson, MN.

    Relay and its technology leaders have been building robots for 10+ years and pioneered human friendly robot design and software functionality, including elevator integration.

    "We're proud of the technology and design advancements we've made in RelayRx to expand the delivery capacity and better serve hospital staff and their use cases like lab deliveries and chemotherapy from the pharmacy to the infusion center,” said Steve Cousins, Relay Robotics Founder & Chief Technology Officer.

    RelayRx rides elevators in hospitals autonomously by leveraging Relay’s proprietary elevator technology to operate all major elevators including OTIS, Schindler, TK, Mitsubishi, KONE, and others. This enables RelayRx to navigate throughout an entire hospital, connecting departments like the pharmacy and blood bank with patient rooms with an average delivery time of seven minutes.

    About Relay Robotics
    Relay Robotics is a leading supplier of autonomous service robots that work with humans safely, securely, reliably, and contact-free. Relay’s robots complement staff across hospitality, healthcare, and commercial real estate. They have completed more than 1,000,000 deliveries worldwide and continue to make hundreds of deliveries a day around the globe.

    For more information about Relay Robotics, visit relayrobotics.com.

    Media Inquiries:
    Gary Hanauer
    garyhanauer@gmail.com
    +1 510-686-1238 (office)
    +1 510-813-4482 (mobile)

    Company Inquiries:
    Scott Sperry
    ssperry@relayrobotics.com
    +1 408-381-3399 (office)

    +1 817-917-0030 (mobile)


 Products

  • Relay2 High-Capacity Hospital Delivery Robot
    Relay2 is an autonomous high-capacity hospital delivery robot designed specifically to reduce labor costs by working alongside your team to be their go-to delivery person, freeing staff to focus on more important tasks. Relay2’s capacity is 41L/10gal....

  • Relay2 Service Robots are revolutionizing how the healthcare industry thinks about staffing, operations, and the patient experience. The autonomous Relay2 works alongside your clinical and pharmacy staff, enabling them to spend more quality time with patients as well as their colleagues and co-workers. Relay improves labor efficiencies and staff productivity, while reducing delivery errors and delays.

    Relay2 Answers the Industry-Wide Labor Shortage

    If you’ve been frustrated trying to find and retain enough qualified healthcare employees, Relay2 complements and protects your frontline health workers, enabling them to have more patient-facing time, minimizing workloads, and speeding deliveries. Hospitals use Relay robots to make contactless deliveries from their labs or pharmacy to every corner of their facilities, quickly and efficiently.

    Relay2 is the Co-Worker Your Staff Can Depend On

    • Delivers reliably and contactless every time
    • Securely transports via lockable compartments
    • End-to-end chain of custody for medications
    • Only needs to be programmed once for your floorplan
    • Seamlessly rides evevators and interfaces to automated doors
    • Operates 24/7/365