Studies
Completed
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Crown Bioscience is a Contract Research Organization (CRO) driven by our mission to empower our customers to improve human health.
We do this by engaging the finest scientific talent, upholding the highest quality standards, and relentlessly pursuing innovation.
Every day we strive to accelerate and de-risk drug development to help realize a world where every patient gets the right treatment, at the right time.
Crown Bioscience Achieves CAP 15189 Accreditation; ISO 15189 Standard for Quality Medical Laboratory Services
Discover the largest commercially available collection of PDX models as well as our novelin vitro models
Utilize our bioinformatics, biomarker analysis, genomics and high content imaging services to advance your preclinical studies
Accelerate your drug development with our biomarker discovery, efficacy testing, DMPK and pharmacology services
Studies
Completed
This data point indicates the total number of studies in Q2 2023 that the CSAT, Customer Effort, and Customer Expectation scores are measured against.
Studies
Completed
Customer
Satisfaction
Also known as CSAT, this metric indicates how satisfied customers are with the complete Crown Bioscience customer experience.
Customer
Satisfaction
Customer
Effort
The Customer Effort Score (CES) is a metric that measures how easy it was to work with Crown Bioscience.
Customer
Effort
Customer
Expectation
This metric indicates the strength of Crown Bioscience in meeting or exceeding customer expectations.
Customer
Expectation
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