For sterling silver items, the best way to clean is with mild detergent and a little free cloth or jewelry cleaner (which can be found at your local jeweler).

Jewelry and small hair adornments come in a blue satin jewelry bag (delivered in a metallic blue bubble mailer) and laurels and crowns are wrapped in blue gifting paper for a perfect unboxing experience when you receive your item.

If you are unsure about sizing and if it will fit you, please do not hesitate to message me and I will do my best to answer any sizing questions you may have. Some necklaces or bracelets I may be able to resize, but that would be case-by-case, based on the availability of materials I have on hand. if you need an item resized, there would be a fee added to the cost.

It would be a case-by-case. For many of my products, I may be able to make additional items, such as bracelets, hair clips, and some necklaces. However, some other items, such as the Swarovski Crystal Pendant Necklaces, those are rare and are a limited run, and I may not be able to make another similar/same one.

If you have entered in the wrong address for your purchase, and your item has NOT shipped, please let me know ASAP and I will change it to the correct address for when your order is ready to ship.

If your order HAS already shipped, I will work with the shipping service locate your package and have it sent back to me. If that is not possible, I will work to get it back to me so I can ship it to the correctly address. However, if this item had free shipping originally, the buyer will be responsible for the shipping costs when it is resent to the new/correct address.

Our shop ships your order as soon as possible (please see individual items for processing times). However, due to COVID-19 shipping times may take longer than normal. After purchasing your item(s), you will be provided with a tracking number for monitoring.

Your patience during this time is very much appreciated!