Reviews

• The rep that I spoke with who helped was very pleasant and able to walk me through the process of fixing the issue. They are also sending me a PDF on how to fix it on my own for next time which is very helpful. I also believe the time between my voicemail and call back was appropriate – e.g. I don’t think that I had to wait too long for a call back from someone at Pak-EDGE.

  LL, Clinical Pharmacist – Pak-EDGE^®

  
• Thank you for checking with us. Yes, all is well, and we are very pleased with the service we received! MPI Customer Assurance Staff was very knowledgeable, articulate, complete, precise, and polite. Thank you, team! We also appreciate that our request for help was addressed so quickly. Yes, our Pak-EDGE is functioning great, even without considering its age. It serves our needs well.

  LB, Pharmacy Technician – Pak-EDGE™

  
• I just wanted to say that MPI Customer Assurance Staff was great. They were so helpful and patient. I have been working on this package machine since we got it back in 2008 or so. But we are in our 2nd machine. So I pretty much know alot about it already. But when I have issues I make the call to you all. And I have been very pleased with you all. Keep up the good work.

  SS, Pharmacy Technician – Auto-Print^®