Exhibitor Service Manual

Exhibitor Essentials

AAI Non-Discrimination Policy and Code of Conduct
Complete Your Exhibitor Profile for online listing and mobile app
Exhibit Hall Schedule
Exhibit Space Package
Exhibitor Marketing Toolkit (coming soon)
Exhibitor Policies
Floor Plan
Hotel Information
Key Contacts
Parking at Hawaii Convention Center
Registration - Exhibitor Badges (coming January 2025)

Advertising, Marketing, and Sponsorship Opportunities

Show Services Information

Official Services Contractor - The Expo Group (Discount Ordering Deadline - Monday, March 25)
- Online Ordering
- Ordering Information - PDF
  - Move In and Move Out Schedule
  - Shipment Address
    - Advance Warehouse
    - Direct to Show Site
  - Material Handling
  - Booth Furnishings
  - Carpet/Floor Covering
  - Booth Cleaning/Porter Service
  - Installation and Dismantle Labor
  - Sign Hanging/Rigging Services
  - Labor/Union Regulations
  - Electrical Services
    
    The Expo Group is the official services contractor. The link to online ordering will be sent to the booth contact on record. If you have questions on how to access The Expo Group's online ordering, please contact the customer service team at:
    Phone: 972-580-9000
    Email: exhibitorservice@theexpogroup.com
Audio Visual Services - Projection (Discount Ordering Deadline - Monday, April 7)
Catering/In-Booth Hospitality - Levy Restaurants (Discount Ordering Deadline - Tuesday, April 1)
- Exhibit Catering Menu
- Exhibitor Catering Order Form
- Food and Beverage Guidelines
- Submit your completed catering order form to:
  Amy Bagnasco
  Director, Catering Sales - Levy Restaurants
  amy.bagnasco@levyrestaurants.com
  808-943-3084
Exhibitor Insurance - Rainprotection (coming soon)
Floral Services/Plant Rental - Hawai'i Convention Center (Ordering Deadline - Wednesday, April 16)
- Floral Arranagements
- Plant Rental
Hanging Sign Installation/Rigging - OnStage Hawai'i
- OnStage Hawai'i is the exclusive provider of hanging sign installation (ove 50 lbs.) and any rigging.
- Please contact Jerre Stead at kalani@onstagehi.com or 360-489-2437 for assistance with your hanging sign installation or rigging.
Internet/Wi-Fi - Smart City (Incentive Rate Ordering Deadline - Wednesday, April 16)
Lead Retrieval Services - XPress Leads (Early Pricing Deadline - Thursday, February 13, 2025)

Questions? Please contact Andrew Cusick, AAI Exposition Operations, at andrew.cusick@spargoinc.com or 571-445-6418.