Exhibitor Service Manual

Exhibitor Essentials

Advertising, Marketing, and Sponsorship Opportunities

Show Services Information

  • Official Services Contractor - The Expo Group  (Discount Ordering Deadline - Monday, March 17)
    • Online Ordering
    • Ordering Information - PDF
      • Move In and Move Out Schedule
      • Shipment Address
        • Advance Warehouse
        • Direct to Show Site
      • Material Handling
      • Booth Furnishings
      • Carpet/Floor Covering
      • Booth Cleaning/Porter Service
      • Installation and Dismantle Labor
      • Sign Hanging/Rigging Services
      • Labor/Union Regulations​​
      • Electrical Services

        The Expo Group is the official services contractor.  The link to online ordering will be sent to the booth contact on record.  If you have questions on how to access The Expo Group's online ordering, please contact the customer service team at:
        Phone:  972-580-9000
        Email:  exhibitorservice@theexpogroup.com
         
  • Audio Visual Services - Projection (Discount Ordering Deadline - Monday, April 7)
  • Catering/In-Booth Hospitality - Levy Restaurants (Discount Ordering Deadline - Tuesday, April 1)
  • Exhibitor Insurance - Rainprotection 
  • Floral Services/Plant Rental - Hawai'i Convention Center (Ordering Deadline - Wednesday, April 16)
  • Hanging Sign Installation/Rigging - OnStage Hawai'i
    • OnStage Hawai'i is the exclusive provider of hanging sign installation (ove 50 lbs.) and any rigging.
    • Please contact Jerre Stead at kalani@onstagehi.com or 360-489-2437 for assistance with your hanging sign installation or rigging.
  • Internet/Wi-Fi - Smart City (Incentive Rate Ordering Deadline - Wednesday, April 16)
  • Lead Retrieval Services - XPress Leads (Early Pricing Deadline - Thursday, February 13, 2025)


Questions?  Please contact Andrew Cusick, AAI Exposition Operations, at andrew.cusick@spargoinc.com or 571-445-6418.

Beware of Scammers

If you receive an email from a list broker claiming to have access to an IMMUNOLOGY2025 attendee list for sale, please be aware that this is a scam. AAI does not rent, share, or sell attendee's emails or physical address to any third parties or list brokers. Please do not engage with the sender. We encourage you instead to block the sender, delete the email, and report scammers to the U.S. Federal Trade Commission fraud division.

 

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