Exhibitor Service Manual

Exhibitor Essentials

• Welcome
• Music City Center Information
  • Convention Center Map
  • Map and Directions
• Deadline Checklist
• Expo Hall Schedule
• Exhibit Space Package
• Floor Plan
• Helpful Exhibiting Tips
• Key Contact Information
• Security Tips

Exhibitor Resource Center

The Exhibitor Hub is your source for information as it relates to exhibiting at the expo and allows you single sign on access to the following:

• My Account:
  • Print your exhibit space account statement, see when the next payment is due, or make a payment online. 
• Exhibitor Listing – due by January 9:
  • Printed exhibitor listing deadline date. Please confirm your company description and product categories are correct.
• Exhibitor Form Submissions – due by February 2:
  • Booth Rendering Submission Instructions – required by island booths 400 sq. ft. or larger
  • Giveaway Policy & Request Information
  • On Site Contact Form
  • Notification of Intent to Use an EAC/Non-Official Contractor Information

Service Order Forms

• General Service Contractor and Audio Visual – Freeman advanced deadline is February 8:
  • Freeman Online Ordering
  • Freeman Quick Facts (Shipping addresses - where it says SPARGO, Inc., this is where you list your company name and booth #.) Do not list SPARGO, Inc. 
  • Shipping Labels and Information
  • Union Jurisdiction
• Music City Center – Orders can be placed through the Music City Center link. Catering Menu and Internet information are below. Deadline date is February 20:  
  • Catering Menu
  • Internet/Telephone
• Floral – National Plant & Floral
• Insurance - Rainprotection
• Lead Retrieval - MCI
• Mobility Carts/Scooters - Marshall Robinson  
• Photography - Oscar & Associates
• Security - Marshall Robinson – advanced deadline is March 3, 2023.

Exhibitor Housing and Registration

For your convenience, exhibitors have the ability to access housing and registration in the Exhibitor Hub.  Simply login using your company password and click on the "Booth Personnel" button.  For assistance with your password, please contact Meghan Leahy at meghan.leahy@spargoinc.com or 703-654-6929.

• Exhibitor Housing:
  AORN has designated MCI, as the only housing provider for the AORN Global Surgical Conference & Expo. Housing is open so please book your rooms immediately to take advantage of the negotiated rates. There are fraudulent companies and organizations that will try to present themselves as official partners of AORN and offer you a potential room that might not be guaranteed or available. Should you be contacted by someone other than MCI or AORN, please let us know by calling 888-266-7745 or emailing us at aorn@mcievents.com.
• Hotel Shuttle Schedule  
• Exhibitor Registration:  
  Exhibitors receive (5) exhibitor booth staff badges per 10’ x 10’ space. Additional badges may be purchased. There is no deadline to register staff for badges.

Exhibitor Opportunities

• Advertising and Sponsorship Opportunities
• Upgrade Your Listing
• Exhibit Floor Education (page 4)
• Exhibitor Meeting Rooms

Exhibitor Policies

• Exhibitor Rules and Regulations

Please direct any questions to:
Meghan Leahy, CFM
Senior Manager, Exposition Operations
SPARGO, Inc.
11208 Waples Mill Rd – Suite 106
Fairfax, VA 22030
703-654-6929 | meghan.leahy@spargoinc.com